Accesibilidad en la atención a clientes

Universidad Nacional de Educación a Distancia
 
Este curso ofrece una descripción de los diversos perfiles de cliente, prestando particular atención a las personas con discapacidad que tienen unas determinadas necesidades de accesibilidad. Asimismo, presenta las pautas para una atención efectiva a clientela con discapacidad.
Information

Language: Spanish

Start date 25 November 2019

Duration: 4 weeks

Hours of study: 12 hours

EQF-Level: EQF level 1

Rights:

Requirements:

Delivery mode: Learn anywhere online

QA:

Massive

Full course experience

Subscribe to the
OpenupEd Newsletter

© 2022 All rights reserved.

Follow EADTU

OpenupEd is carried out with the support of the European Commission, DG EAC, under the Erasmus+ Programme, however, sole responsibility for this website lies with the EADTU and the Commission is not responsible for any use that may be made of the information contained therein.