Accesibilidad en la atención a clientes

Universidad Nacional de Educación a Distancia
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Este curso ofrece una descripción de los diversos perfiles de cliente, prestando particular atención a las personas con discapacidad que tienen unas determinadas necesidades de accesibilidad. Asimismo, presenta las pautas para una atención efectiva a clientela con discapacidad.
Information

Language: Spanish

Start date 25 November 2019

Duration: 4 weeks

Hours of study: 12 hours

EQF-Level: EQF level 1

Rights:

Requirements:

Delivery mode: Learn anywhere online

QA:

Massive

Full course experience

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